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Introducing a new service – Positive Behaviour Support

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As parents, it’s natural to see behaviours of concern in your child from time to time.

Sometimes we can easily put it down to stress, anxiety or a moment of frustration. But if these behaviours become more frequent, and possibly more severe, it can become difficult for you and your family to manage.

It can be easy to ask ‘what am I doing wrong?’ when your child shows challenging behaviours without any reason or warning. It’s important to remember the reason for the challenging behaviour isn’t always clear at first.

Our highly-trained therapists are here to assist you along the journey and offer practical support and strategies for change.

The approach to addressing challenging behaviour shown by a child is what we refer to as Positive Behaviour Support (PBS).

“There’s no such thing as a naughty child. PBS is all about changing the way we think about behaviour and removing the focus from the behaviour, to the child and what they’re trying to tell us isn’t working for them,” says Helena Challis, Kites Speech Pathologist and PBS practitioner.

What is Positive Behaviour Support?

Positive Behaviour Support is an evidence-based approach with a primary goal of increasing your child’s quality of life, and a secondary goal of decreasing the frequency and severity of their challenging behaviours.

How does it work?

Kites uses a multidisciplinary team involving a speech pathologist, occupational therapist and psychologist in its positive behaviour support program.

Our program is aimed to help any child 0-18 demonstrating challenging behaviour.

Some ways PBS can assist includes:

  • Helping your child understand their daily life using clearer ways of communicating with them such as introducing a picture schedule
  • Changing the environment to make where they live better for him or her (such as reducing high noise levels)
  • Improving your child’s lifestyle so they have more interesting and enjoyable activities to keep them involved and connected with their community, such as supporting recreational or other activities of interest
  • Changing the environment so the child is involved in meaningful and positive relationships with others.


PBS team standing in sensory garden. From left to right, Brindha, Helena, Davinia, Amelia and Sophie
PBS team standing in our sensory garden. From left to right, Brindha, Helena, Davinia, Amelia and Sophie

Our approach

We work with you, planning intervention that focuses on truly understanding and addressing your child’s needs, their environment and overall quality of life.

This process works with your child, family and important others to develop and share understanding about why your child has a need to engage in a challenging behaviour.

Children who sometimes engage in these behaviours are actually telling us something is wrong or missing. Working with you, we look into all areas of your child’s life including their environment, family, life stage, health, and communication.

Our therapists will work with you to provide training to your child’s support network on implementing strategies.

“I love working in a team to explore and unpack what is really going on for this child and help them to live their best life,” says Helena.

You can access this service through your NDIS funding.

If you have questions on how this service can help your child and family, contact our Kites Positive Behaviour Support team leader, Helena helena.challis@kitestherapy.org.au.

Ready to apply for this service? Apply online using our easy referral form, call us (08) 9311 8222 or email hello@kitestherapy.org.au.